01 Who we are
This Privacy Policy applies to the Android application IS IT SAFE? (Google Play package name com.knowbeforeyoutrust.app), published by Axencia LLC (“Axencia,” “we,” “us”). The app helps you check links, QR codes, messages, phone numbers, listings, and documents before you trust them.
This page is the privacy policy for the mobile app. Our corporate website at axencia.co/privacy-policy covers the marketing site and other Axencia services.
02 Information we collect
We collect only what is needed to run the product, secure accounts, process subscriptions, show ads on the free plan, and improve reliability.
- Account information. If you create an account we process email address, display name, hashed authentication credentials, and a Firebase user ID. If you use Google Sign-In, Google shares the account identifier, name, and email you authorize.
- Scan content you submit. When you scan or paste a URL, QR payload, message, phone number, or document excerpt, that content is analyzed on-device first. If you are online, excerpts needed for advanced analysis are sent to our backend on Google Cloud (Firebase Cloud Functions, region
us-central1) and may be processed by Google Gemini to produce a risk assessment. Passwords, one-time codes, and full private documents are not intended to be stored as logs.
- Photos and camera frames. Camera is used for QR scanning and optional capture. Images stay on the device unless you turn on “store images with history.” We do not use the camera for advertising profiling.
- Clipboard. Clipboard text is read only after you tap Paste & Check.
- Subscription and purchase status. Google Play Billing tells us whether a Premium subscription is active. We do not receive your full payment card number. Purchase tokens may be verified with Google Play so Premium can be restored across devices.
- Diagnostics and product analytics. Firebase Analytics records events such as app open, scan started/completed, paywall views, and purchase outcomes. Firebase Crashlytics records crash traces. These events are not used to reconstruct the full text of a scan.
- Advertising identifier. On the free plan, Google AdMob may use the Android advertising ID to serve and measure interstitial ads. Premium users are not shown those ads.
- Technical data. Approximate network status, app version, and device class needed to operate the service. We do not collect precise GPS location, contacts, SMS, call logs, or accessibility data.
03 Permissions
- Internet / network state — analysis, sign-in, subscriptions, and ads.
- Camera — QR scanning and optional photo capture. Not required to install the app.
- Vibrate — scan feedback.
- Billing — Google Play subscriptions.
- Advertising ID — AdMob on the free plan.
Location, contacts, SMS, microphone, accessibility services, and notification listener access are not requested.
04 How we use data
- Provide scan results, history, and in-app safety guidance
- Create and secure your account, and restore Premium from Play
- Enforce free-plan scan limits and prevent abuse
- Show AdMob ads to free users
- Fix crashes, measure feature reliability, and improve the product
- Comply with law and Google Play policies
We do not sell your personal information. We do not use scan contents to train third-party advertising profiles. Analysis output is informational and is not a guarantee that something is safe or fraudulent.
05 Sharing
We share information with processors who help us run the app, under contracts that limit their use of the data:
- Google Firebase — Authentication, Cloud Firestore (account/profile, quotas, entitlements), Analytics, Crashlytics, and Cloud Functions.
- Google Gemini / Google AI — advanced analysis of content you submit while online.
- Google AdMob — ads and advertising identifiers on the free plan.
- Google Play — distribution, billing, and subscription verification.
We may disclose information if required by law, to prevent fraud or abuse, or in connection with a business transfer of Axencia LLC, with notice where legally required.
06 Ads, analytics & identifiers
Free users may see interstitial ads served by Google AdMob. AdMob and Google advertising services may collect device advertising identifiers, coarse location derived from IP, and interaction data according to Google’s Privacy Policy. You can reset or opt out of ad personalization in Android settings (Google → Ads).
Firebase Analytics and Crashlytics help us understand whether scans succeed and whether the app is stable. You can limit advertising personalization on the device; crash and essential analytics needed to operate the service may still be processed.
07 Retention & security
- On-device history stays on your phone. Auto-delete defaults to 30 days and can be set between 1 and 90 days in Privacy center. You can delete all history in the app.
- Account records in Firestore are kept while the account exists, then deleted or anonymized when you delete the account or after a reasonable inactivity period needed for security and billing disputes.
- Scan excerpts sent for online analysis are processed to return a result and are not kept as a permanent personal archive of your documents.
- Purchase / entitlement records are kept as long as needed to provide Premium and meet tax or Play policy obligations.
Transport uses HTTPS. We use access controls, Firebase security rules, and least-privilege backend keys (the device never holds the AI API key). No method of transmission or storage is perfectly secure.
08 Your choices & rights
- Use the app as a guest for basic checks, or sign in for sync and Premium.
- Delete scan history and turn off image storage in Privacy center.
- Delete your account from Profile (where available) or by emailing us.
- Manage or cancel subscriptions in Google Play.
- Reset advertising ID or opt out of ads personalization in Android settings.
Depending on your location (including GDPR/UK GDPR and applicable US state laws), you may request access, correction, deletion, export, or restriction of personal information we hold. Email privacy@axencia.co. EU/EEA and UK users may also contact their local data protection authority.
09 Children
IS IT SAFE? is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal data, contact privacy@axencia.co and we will delete it.
10 Contact & updates
Questions, privacy requests, or data deletion requests:
We may update this policy. The effective date at the top of this page will change. Material changes will be posted here. Continued use of the app after an update means you accept the revised policy.
Need help with your data?
Privacy requests are handled within standard regulatory timeframes.